HE Student Success & Support Coordinator

Inspire Education Group (IEG); Peterborough; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

30 days annual leave

LGPS pension

On-site parking

Employee assistance programme

Professional development

Vivup discounts

Job summary

Inspire Education Group (IEG) is recruiting a HE Student Coordinator for University Centre Peterborough. You will lead the Student Support Advisor team, coordinate wellbeing initiatives and work with academic staff to enhance the student experience across Peterborough and Stamford.

The role offers flexible hours with options to work four days or spread across five, focusing on welfare, progression and compliance within Higher Education.

Qualifications

• Experience in student support or education environments.
• Strong communication and interpersonal skills.
• Experience coordinating teams or services.
• Ability to handle sensitive situations with professionalism.
• Excellent organisational skills and attention to detail.
• Comfort with data, systems and reporting processes.
• Knowledge of student wellbeing and inclusivity is beneficial.

Responsibilities

• Lead and coordinate the Student Support Advisor team across Peterborough and Stamford.
• Provide impartial advice on welfare, finances and support services.
• Monitor attendance, retention and engagement; identify at-risk students.
• Coordinate interventions and support plans to improve outcomes.
• Collaborate with academic teams and external agencies to ensure appropriate support.
• Ensure compliance with OfS requirements and policies.
• Produce reports and contribute to committees focused on student achievement.
• Maintain accurate student records and confidentiality.

Skills

Student support

Team coordination

Communication skills

Data/reporting

Wellbeing knowledge

Empathy

Job description

Inspire Education Group (IEG) is recruiting a HE Student Coordinator for University Centre Peterborough. You will lead the Student Support Advisor team, coordinate wellbeing initiatives and work with academic staff to enhance the student experience across Peterborough and Stamford.

The role offers flexible hours with options to work four days or spread across five, focusing on welfare, progression and compliance within Higher Education.