Student Coordinator

Inspire Education Group (IEG); Peterborough; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

30 days annual leave

LGPS pension

On-site parking

Employee assistance programme

Professional development

Vivup discounts

Job summary

Inspire Education Group (IEG) is recruiting a HE Student Coordinator for University Centre Peterborough. You will lead the Student Support Advisor team, coordinate wellbeing initiatives and work with academic staff to enhance the student experience across Peterborough and Stamford.

The role offers flexible hours with options to work four days or spread across five, focusing on welfare, progression and compliance within Higher Education.

Qualifications

• Experience in student support or education environments.
• Strong communication and interpersonal skills.
• Experience coordinating teams or services.
• Ability to handle sensitive situations with professionalism.
• Excellent organisational skills and attention to detail.
• Comfort with data, systems and reporting processes.
• Knowledge of student wellbeing and inclusivity is beneficial.

Responsibilities

• Lead and coordinate the Student Support Advisor team across Peterborough and Stamford.
• Provide impartial advice on welfare, finances and support services.
• Monitor attendance, retention and engagement; identify at-risk students.
• Coordinate interventions and support plans to improve outcomes.
• Collaborate with academic teams and external agencies to ensure appropriate support.
• Ensure compliance with OfS requirements and policies.
• Produce reports and contribute to committees focused on student achievement.
• Maintain accurate student records and confidentiality.

Skills

Student support

Team coordination

Communication skills

Data/reporting

Wellbeing knowledge

Empathy

Job description

Do you have a passion for supporting students to succeed in Higher Education?

University Centre Peterborough is looking for a proactive and student-focused individual to join our Higher Education team as a HE Student Coordinator.

This is a rewarding opportunity to play a key role in enhancing the student experience, supporting wellbeing, and helping students successfully continue, achieve and progress throughout their Higher Education journey.

Working at Peterborough, you will lead and coordinate the Student Support Advisor team while acting as a central point of guidance and support for students, academic staff and wider stakeholders across both campuses.

We offer flexibility in how your hours are worked across the week. You can choose to work four full days or spread your hours over five days, depending on what works best for you.

About the Role

In this varied and impactful role, the HE Student Coordinator will:

• Lead and support the Student Support Advisor team across Peterborough and Stamford
• Provide impartial advice and guidance to HE students on welfare, academic processes, student finance and support services
• Monitor attendance, retention and student engagement, identifying and supporting students at risk
• Coordinate interventions and support plans to improve student outcomes and satisfaction
• Work closely with academic teams, Additional Learning Support and external agencies to ensure students receive appropriate support
• Support compliance with Office for Students (OfS) requirements, awarding body regulations and institutional policies
• Coordinate wellbeing initiatives, hardship support and student engagement activities
• Produce reports and contribute to committees focused on student achievement and experience
• Maintain accurate student records and ensure confidentiality at all times

About You

We are looking for someone who is highly organised, approachable and passionate about supporting students in Higher Education.

Our next HE Student Coordinator will ideally have:

• Experience within a student support, education or customer-focused environment
• Strong communication and interpersonal skills
• Experience coordinating teams or services
• The ability to manage sensitive situations with professionalism and empathy
• Excellent organisational skills and attention to detail
• Confidence working with data, systems and reporting processes
• An understanding of student wellbeing, safeguarding and inclusivity

Experience within Higher Education or knowledge of student finance and OfS requirements would be advantageous.

Why work for IEG?

• Generous Leave: 30 days of annual leave, plus Bank Holidays and Christmas close down. (Pro-rata for part time staff)
• Competitive Pension: Local Government Pension Scheme (LGPS), including life assurance and death-in-service benefits
• Health and Wellbeing: Benefit from a gym, free on-site parking, access to employee assistance programme and a friendly team atmosphere
• Professional Development: Ongoing training and development opportunities, including sponsorship for HE/professional qualifications
• Employee Benefits and Rewards: Vivup employee benefits, including lifestyle savings, eligibility to apply for a Blue Light Card, providing access to a wide range of national discounts