Student Support & Engagement Coordinator

Elizabeth School of London; Manchester; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Employee assistance programme

Wellbeing services

Career development and training

Job summary

Elizabeth School of London is seeking a dedicated Student Support Coordinator to enhance student success across campuses. You will work closely with the Student Support Manager and Assistant Manager to deliver comprehensive guidance, personal and academic support, and wellbeing services.

You will engage with partner universities, support campus development, and occasionally travel to other campuses for inductions and training. Weekend/evening flexibility is expected to meet course offerings.

Qualifications

• Experience in team management and handling student queries.
• Experience leading and training a small team.
• Experience with data handling or Registry systems.
• Collaboration with multidisciplinary teams to develop support systems.
• Knowledge of safeguarding, wellbeing policies and confidentiality.

Responsibilities

• Motivate and train the Student Support Office staff to deliver high-quality service.
• Act as first point of contact for student support at your location.
• Disseminate information on courses, term dates, inductions and events.
• Develop effective communication formats for students.
• Attend partner campuses for inductions and training as needed.
• Support campus development and liaise with other departments.

Skills

Team management

Student support

Data handling

Confidentiality

Counselling knowledge

Education

Higher education experience

Job description

Elizabeth School of London is seeking a dedicated Student Support Coordinator to enhance student success across campuses. You will work closely with the Student Support Manager and Assistant Manager to deliver comprehensive guidance, personal and academic support, and wellbeing services.

You will engage with partner universities, support campus development, and occasionally travel to other campuses for inductions and training. Weekend/evening flexibility is expected to meet course offerings.