Hard Services Manager - Brighton

Equipment Sales & Service Limited.; Kemp Town Estate; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Company mobile phone

PPE and workwear

Pension scheme

Career development through Career Path

MyLearning

Digital GP access for you and family

Discounts with travel providers (TUI,等

Retail discounts

Cinema tickets discounts

Job summary

Equipment Sales & Service Limited. seeks an experienced Hard Services Manager to lead planned and reactive maintenance across schools and buildings.

This hands-on role blends Hard FM management, compliance, contractor oversight and client engagement, directing engineers and subcontractors to deliver safe, efficient maintenance to high standards. Join Compass to help feed people and drive progress while benefiting from competitive pay, great perks and extensive learning opportunities across one

Qualifications

• Experience managing planned and reactive maintenance.
• Strong electrical fault-finding and problem-solving skills.
• Practical experience of electrical systems, installation, testing and inspection.
• Experience managing engineers and working with subcontractors.
• Good understanding of statutory compliance and safe systems of work.
• Experience planning and scheduling complex maintenance activities.
• Confidence interpreting technical data and engineering reports.
• Experience using a CAFM system, such as Concept.
• Good IT skills, including Microsoft Excel, Word and Outlook.
• Previous experience as a duty holder (AP or RP).
• NEBOSH Certificate or Diploma in Health & Safety, or willingness to work towards it.
• Enhanced DBS Check requirement.

Responsibilities

• Lead day-to-day delivery of Hard Services maintenance (planned and reactive).
• Manage and motivate engineers while coordinating subcontractors.
• Promote health, safety and environmental culture across operations.
• Ensure services meet SLAs, procedures, statutory requirements and standards.
• Manage labour, equipment and resources within contract budgets.
• Deputise for the Contract Manager when required.
• Plan staffing, training and succession.
• Use CAFM data to improve efficiency and performance.
• Produce reports for the client and identify improvements.
• Oversee third-party contractors and suppliers.
• Drive continuous improvement in quality, cost, delivery and safety.
• Be hands-on and support engineers with knowledge and guidance.
• Respond to emergency breakdowns in local schools/buildings.
• Attend off-site meetings and training as required.

Skills

Maintenance management

Electrical fault-finding

People management

Health & safety awareness

Data interpretation

CAFM proficiency

IT literacy

Education

NEBOSH Certificate or Diploma in Health & Safety

Tools

CAFM Concept

Excel

Word

Outlook

Job description

We're looking for an experienced Hard Services Manager to lead the delivery of planned and reactive maintenance across a portfolio of schools and buildings. This is a hands-on leadership role, combining Hard FM management, compliance, contractor management and client engagement. You'll lead engineers and subcontractors, ensuring maintenance services are delivered safely, efficiently and to a consistently high standard. You'll also support the Contract Manager, manage operational budgets and resources, use CAFM data to drive improvements, and ensure statutory, company and client requirements are met.

What You'll Be Doing

• Lead the day-to-day delivery of planned and reactive Hard Services maintenance.
• Manage, motivate and develop engineers while coordinating specialist subcontractors.
• Promote a strong health, safety and environmental culture across the operation.
• Ensure services meet agreed SLAs, company procedures, statutory requirements and relevant external standards.
• Manage labour, equipment and resources in line with contract budgets and performance targets.
• Deputise for the Contract Manager when required.
• Ensure appropriate staffing, skills, training and succession plans are in place.
• Use CAFM systems and operational data to improve service efficiency and performance.
• Produce reports and work closely with the client to identify opportunities for continuous improvement.
• Manage third-party contractors and suppliers, ensuring agreed service and compliance standards are achieved.
• Drive continuous improvement across quality, cost, delivery and safety.
• Be hands on and support the engineers using previous experience and knowledge.
• Respond to emergency breakdowns across schools and other buildings within the local area.
• Attend relevant off-site meetings, training and networking events where required.

You will be an experienced Hard FM or engineering professional who can combine strong technical knowledge with effective leadership.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Ideally, you'll have:

• Experience managing planned and reactive maintenance.
• Strong electrical fault-finding and problem-solving skills.
• Practical experience of electrical systems, installation, testing and inspection.
• Experience managing engineers and working with subcontractors.
• A good understanding of statutory compliance and safe systems of work.
• Experience planning and scheduling complex maintenance activities.
• Confidence interpreting technical data and engineering reports.
• Experience using a CAFM system, such as Concept.
• Good IT skills, including Microsoft Excel, Word and Outlook.
• Previous experience working as a duty holder, such as an Authorised Person (AP) or Responsible Person (RP).
• A NEBOSH Certificate or Diploma in Health & Safety, or willingness to work towards the qualification.
• The ability to meet the requirements of an Enhanced DBS Check, which will be carried out by the employer.

We want you to be rewarded for the contribution you make. Our benefits package includes:

• Company mobile phone
• Power, hand and testing tools
• Company workwear and PPE
• Training and development opportunities
• Contributory pension scheme
• Career development through Career Pathways and MyLearning
• Digital GP access for you and your immediate family, plus wider healthcare benefits
• Discounts with TUI, Expedia, Booking.com and other travel providers
• Savings at Tesco, Sainsbury's, Morrisons and other retailers
• Up to 44% off cinema tickets
• Cashback rewards across a range of brands
• Free wellness, mindfulness and exercise classes
• Discounts and offers that can be shared with friends and family