Hard Services Manager

Compass Group UK & Ireland; Brighton; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Company mobile phone

Tools and PPE provided

Contributory pension scheme

Training and development opportunities

Healthcare benefits including Digital/

Discounts with travel providers

Cinema discounts

Job summary

Compass Group UK & Ireland is seeking an experienced Hard Services Manager / Electrical Engineering Manager to lead planned and reactive maintenance across a portfolio of schools and buildings. This hands-on role combines Hard FM management, compliance, contractor oversight and client engagement, with responsibility for budgets and resources.

You will manage engineers and subcontractors, promote a strong health and safety culture, and use CAFM data to drive improvements while ensuring statutory

Qualifications

• Strong leadership and people management experience in Hard FM.
• Experience with planned and reactive maintenance.
• Electrical fault-finding, testing and inspection experience.

Responsibilities

• Lead day-to-day delivery of planned and reactive Hard Services maintenance.
• Manage engineers and subcontractors, ensuring safety and compliance.
• Drive health, safety and environmental culture across the operation.
• Ensure services meet SLAs and statutory requirements.
• Manage budgets and resources to meet targets.
• Deputise for Contract Manager when required.
• Use CAFM data to improve service efficiency and performance.
• Produce reports and identify continuous improvement opportunities.

Skills

Leadership

Electrical fault-finding

Problem solving

Health and safety awareness

Education

NEBOSH Certificate or Diploma in Health & Safety

Tools

CAFM Concept

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Hard Services Manager / Electrical Engineering Manager

Company Vehicle And Fuel Card Provided

The Role

We’re looking for an experienced Hard Services Manager to lead the delivery of planned and reactive maintenance across a portfolio of schools and buildings. This is a hands-on leadership role, combining Hard FM management, compliance, contractor management and client engagement. You’ll lead engineers and subcontractors, ensuring maintenance services are delivered safely, efficiently and to a consistently high standard. You’ll also support the Contract Manager, manage operational budgets and resources, use CAFM data to drive improvements, and ensure statutory, company and client requirements are met.

What You’ll Be Doing

• Lead the day-to-day delivery of planned and reactive Hard Services maintenance.
• Manage, motivate and develop engineers while coordinating specialist subcontractors.
• Promote a strong health, safety and environmental culture across the operation.
• Ensure services meet agreed SLAs, company procedures, statutory requirements and relevant external standards.
• Manage labour, equipment and resources in line with contract budgets and performance targets.
• Deputise for the Contract Manager when required.
• Ensure appropriate staffing, skills, training and succession plans are in place.
• Use CAFM systems and operational data to improve service efficiency and performance.
• Produce reports and work closely with the client to identify opportunities for continuous improvement.
• Manage third-party contractors and suppliers, ensuring agreed service and compliance standards are achieved.
• Drive continuous improvement across quality, cost, delivery and safety.
• Be hands on and support the engineers using previous experience and knowledge.
• Respond to emergency breakdowns across schools and other buildings within the local area.
• Attend relevant off-site meetings, training and networking events where required.

What We’re Looking For

You’ll be an experienced Hard FM or engineering professional who can combine strong technical knowledge with effective leadership.

Ideally, You’ll Have

• Experience managing planned and reactive maintenance.
• Strong electrical fault-finding and problem-solving skills.
• Practical experience of electrical systems, installation, testing and inspection.
• Experience managing engineers and working with subcontractors.
• A good understanding of statutory compliance and safe systems of work.
• Experience planning and scheduling complex maintenance activities.
• Confidence interpreting technical data and engineering reports.
• Experience using a CAFM system, such as Concept.
• Good IT skills, including Microsoft Excel, Word and Outlook.
• Previous experience working as a duty holder, such as an Authorised Person (AP) or Responsible Person (RP).
• A NEBOSH Certificate or Diploma in Health & Safety, or willingness to work towards the qualification.
• The ability to meet the requirements of an Enhanced DBS Check, which will be carried out by the employer.

What We Offer

• Company mobile phone
• Power, hand and testing tools
• Company workwear and PPE
• Training and development opportunities
• Contributory pension scheme
• Career development through Career Pathways and MyLearning
• Digital GP access for you and your immediate family, plus wider healthcare benefits
• Discounts with TUI, Expedia, Booking.com and other travel providers
• Savings at Tesco, Sainsbury’s, Morrisons and other retailers
• Up to 44% off cinema tickets
• Cashback rewards across a range of brands
• Free wellness, mindfulness and exercise classes
• Discounts and offers that can be shared with friends and family

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0511/78140001/52844453/SU #PPPIML

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!