Hard Facilities (FM) Contract Manager

ZipRecruiter; London; On-site; GBP 58,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Technical Services Manager, der für die Verwaltung von Hard FM-Diensten verantwortlich ist. In dieser spannenden Rolle werden Sie die Qualität der Dienstleistungen überwachen, Stakeholder kommunizieren und sicherstellen, dass alle vertraglichen Verpflichtungen erfüllt werden. Sie bringen Erfahrung in der Verwaltung von Dienstleistern mit und haben ein Auge für Details, um die Leistung zu optimieren. Diese Position bietet Ihnen die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, während Sie von einem attraktiven Gehalt und umfangreichen Zusatzleistungen profitieren.

Benefits

15% Rentenbeitrag

25 Tage Urlaub + Feiertage

On-Site Fitnessstudio

Gesundheitsplan

Verschiedene weitere Unternehmensleistungen

Qualifications

• Erfahrung im Hard Services Contract Management erforderlich.
• Fähigkeit, mit verschiedenen Stakeholder-Gruppen zu arbeiten.

Responsibilities

• Verantwortlich für das Management von Hard FM / M&E-Diensten.
• Verfolgen von KPIs & SLAs zur Sicherstellung der Dienstleistungsqualität.

Skills

Kommunikationsfähigkeiten

Erfahrung in der Verwaltung von Dienstleistern

Erfahrung in der Durchführung kleiner Projekte

Erfahrung mit CAFM-Systemen

Starke administrative Fähigkeiten (Excel, Word, Outlook)

IOSH Managing Safely / NEBOSH

Education

Technische Ausbildung

Tools

CAFM-Systeme

Excel

Word

Outlook

Job description

Job Description

Your new company
Our client are a large not-for-profit that operate on a global scale. They are hiring a Technical Services Manager to provide technical expertise in managing M&E assets across their large operational sites in Central London.
Your new role
As Hard FM Contract Manager, you will manage the hard FM / M&E services through the organisation's nominated service partner, ensuring they are delivering a quality service and are fulfilling their contractual obligations. Key duties will include:

• Responsible for the reporting and stakeholder communications required to ensure building users and other suppliers are kept informed of delivery metrics, work-clash implications and task progress updates.
• Act as the first point for escalation and queries for Hard Services related building requirements.
• Managing the delivery of hard services;
• Tracking KPIs & SLAs
• Analysing task / job and other relevant data and ensuring timely completion of jobs
• Ensure service is being delivered in line with contractual obligations
• Holding service provider to account as required
• Ensuring all planned, reactive and remedial works are being managed and closed to the required level
• Communicating effectively with the business and internal stakeholders
• Managing service via data and relevant metrics and using this to rectify if delivery not at the required level
  
  

What you'll need to succeed
To succeed in this role you will require relevant experience in hard services contract management from either a provider or client direct role. You will also require:

• Strong communication skills
• Experience in managing service providers and hard FM services
• Experience in delivering minor projects
• Ability to work with a number of key stakeholder groups
• Experience with CAFM systems, data and analytics to deliver outstanding service performance
• Strong administrative skills (Excel, Word, Outlook etc.)
• IOSH Managing Safely / NEBOSH etc.
• Technical engineering equals desirable however not essential

What you'll get in return
When successful in securing this role you will receive a permanent contract with a large, well-known not-for-profit with an impressive site in London. You will also receive

• £58,000 salary
• 15% pension - option to take 10% pension as cash on top of salary
• 25 days leave + bank holidays
• On-site gym
• Health cash plan
• Various other company benefits
  
  

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk