Hands-On Tech Leader: M365/Azure, Security & AI

RedRock Resourcing; Cardiff; On-site; GBP 65,000 - 85,000; Full time

Job summary

RedRock Resourcing in Cardiff is seeking an experienced Technology Manager to lead the IT function, combining hands-on technical leadership with strategic oversight of operations.

You will work closely with managed service providers, vendors and internal teams to maintain service delivery, governance, controls and continuous improvement, while translating complex concepts into business terms for stakeholders.

Qualifications

• Hands-on IT management experience in security‑sensitive environments.
• Experience administering Microsoft 365 and Azure AD.
• Proven track record with enterprise applications and CRM systems.
• Strong cybersecurity knowledge, especially Defender technologies.
• Experience with governance, controls and auditability.

Responsibilities

• Oversee day‑to‑day IT operations and service delivery with MSPs and vendors.
• Translate technical concepts into business language for stakeholders.
• Drive continuous improvement, governance, and control maturity.
• Collaborate with internal teams and external suppliers to meet objectives.

Skills

IT management

Microsoft 365

Azure Active Directory

Enterprise systems

Cybersecurity

AI governance

Stakeholder management

Vendor management

Tools

Microsoft 365

Azure Active Directory

Microsoft Defender

CRM systems

Job description

RedRock Resourcing in Cardiff is seeking an experienced Technology Manager to lead the IT function, combining hands-on technical leadership with strategic oversight of operations.

You will work closely with managed service providers, vendors and internal teams to maintain service delivery, governance, controls and continuous improvement, while translating complex concepts into business terms for stakeholders.