Cardiff IT Manager: Hands-On Lead, 365/Azure & Security

RedRock Resourcing; Cardiff; On-site; GBP 65,000 - 90,000; Full time

Job summary

RedRock Resourcing in Cardiff is seeking an experienced IT Manager to lead the IT function onsite. You will oversee day-to-day operations, collaborate with MSPs and vendors, and ensure strong controls while driving continuous improvement.

The role is hands-on and leadership-focused, requiring experience with Microsoft 365, Azure AD, cybersecurity principles and enterprise systems. You will translate technical concepts into business terms for stakeholders.

Qualifications

• Hands-on IT management experience in a senior role.
• Strong hands-on administration of Microsoft 365 and Azure AD.
• Experience managing/integrating business systems and ERP/CRM.
• Solid cybersecurity principles and Defender technologies knowledge.
• Experience in regulated or security-sensitive environments with governance and controls.
• Experience introducing AI with guidelines and controls is beneficial.

Responsibilities

• Lead day-to-day IT operations and provide hands-on technical leadership.
• Work with managed service providers and vendors to ensure service delivery and controls.
• Drive continuous improvement and maintain strong governance across systems.

Skills

IT management

Stakeholder management

Communication skills

Vendor management

Governance & controls

Cybersecurity basics

AI governance

Regulated environment experience

Tools

Microsoft 365

Azure Active Directory

Microsoft Defender

CRM / enterprise apps

Job description

RedRock Resourcing in Cardiff is seeking an experienced IT Manager to lead the IT function onsite. You will oversee day-to-day operations, collaborate with MSPs and vendors, and ensure strong controls while driving continuous improvement.

The role is hands-on and leadership-focused, requiring experience with Microsoft 365, Azure AD, cybersecurity principles and enterprise systems. You will translate technical concepts into business terms for stakeholders.