Hands-On Retail Leader: Drive Sales & Team Growth

B&M Retail Limited; Gravesend; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Store discount

Colleague portal discounts

Hospitality & more discounts

Job summary

B&M Retail Limited in Gravesend is seeking a Deputy Store Manager to help drive sales, store standards and performance. You will support the Store Manager, lead on the shop floor and step in when they are absent.

As a hands-on leader, you will coach your team, motivate them to excel, and manage KPI-driven improvements while delivering a great customer experience. This role requires flexibility across days and holidays.

Qualifications

• Experience managing a fast-paced retail or high turnover environment.
• A strong team player with the confidence to step up and lead.
• A passion for coaching and developing others.
• Pride in delivering a great customer experience and high standards.
• A hands-on attitude - ready to get involved in all areas of the store.

Responsibilities

• Support the Store Manager in driving sales, performance and store standards.
• Take ownership of the shop floor, leading by example every day.
• Step up to run the store in the Store Manager's absence.
• Lead, coach and motivate your team to deliver their best.
• Drive KPIs and identify opportunities to improve performance.

Skills

Retail leadership

Team coaching

Customer experience

KPI analysis

Hands-on leadership

Job description

B&M Retail Limited in Gravesend is seeking a Deputy Store Manager to help drive sales, store standards and performance. You will support the Store Manager, lead on the shop floor and step in when they are absent.

As a hands-on leader, you will coach your team, motivate them to excel, and manage KPI-driven improvements while delivering a great customer experience. This role requires flexibility across days and holidays.