Hands-On IT & Networking Apprentice — Start Your Tech Career

Back To Work; Harrogate; On-site; GBP 12,000 - 16,000; Full time

Job summary

Back To Work is seeking an IT & Networking Apprentice in North Yorkshire to join a friendly team. You’ll learn how modern organisations use technology to communicate, collaborate, and operate, while gaining hands-on experience supporting users, setting up devices, maintaining networks, and troubleshooting issues.

No two days are the same. You will work with senior engineers on customer projects, log issues in the helpdesk, and study toward a recognised qualification.

Qualifications

• No extensive technical experience required.
• Positive attitude and willingness to learn.
• Reliable, organized and professional.
• Good communication and teamwork.
• Interest in developing long-term career skills.

Responsibilities

• Provide friendly support to customers via phone, email, and remote tools.
• Assist users with common IT issues and queries.
• Set up laptops, desktops, monitors, and mobile devices.
• Assist with network installations and connectivity checks.
• Learn MS 365 apps such as Outlook, Teams, Word, and Excel.

Skills

Problem solving

Teamwork

Willingness to learn

Communication skills

Job description

Back To Work is seeking an IT & Networking Apprentice in North Yorkshire to join a friendly team. You’ll learn how modern organisations use technology to communicate, collaborate, and operate, while gaining hands-on experience supporting users, setting up devices, maintaining networks, and troubleshooting issues.

No two days are the same. You will work with senior engineers on customer projects, log issues in the helpdesk, and study toward a recognised qualification.