Hands-On General Manager – Retail/Leisure Leader

C2 Recruitment; Royal Leamington Spa; On-site; GBP 32,000 - 37,000; Full time

Benefits offered by this job

Bonus scheme

28 days' holiday incl bank holidays

Company pension

Job summary

C2 Recruitment in Leamington Spa is seeking a hands-on General Manager to take ownership of a busy customer-focused operation.

You will lead a small team, drive sales and profitability, manage rotas, payroll, cash handling and financial reporting, and ensure high presentation and service standards to deliver an excellent customer experience.

This is a full-time, permanent role with a competitive salary, bonus scheme and company pension.

Qualifications

• At least two years' management experience within retail, leisure or hospitality.
• Hands-on leader who enjoys leading from the front.
• Commercially aware with experience driving sales and KPIs.
• Confident managing teams, rotas and day-to-day operations.
• Passionate about customer service and high standards.
• Flexible to work days, evenings and weekends on a rota basis.

Responsibilities

• Take ownership of the day-to-day running of the operation.
• Lead, motivate and develop a small team.
• Drive sales, revenue and overall profitability.
• Deliver excellent customer service and encourage repeat business.
• Manage rotas, payroll, cash handling and financial reporting.
• Maintain high operational, presentation and compliance standards.
• Support recruitment, training and ongoing team development.

Skills

Management experience

Leadership

Customer focus

Job description

C2 Recruitment in Leamington Spa is seeking a hands-on General Manager to take ownership of a busy customer-focused operation.

You will lead a small team, drive sales and profitability, manage rotas, payroll, cash handling and financial reporting, and ensure high presentation and service standards to deliver an excellent customer experience.

This is a full-time, permanent role with a competitive salary, bonus scheme and company pension.