Habitation Surveyor

Halton Housing; Widnes; Hybrid; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Hybrid working

Holiday entitlement (30–33 days)

EV Salary Sacrifice Scheme

Training opportunities

Health and wellbeing plan

Pension scheme

Job summary

Halton Housing is seeking an experienced Habitation Surveyor to cover our wide range of properties in Widnes. The role is permanent with 37 hours per week, offering hybrid working.

You will survey defects, liaise with customers and contractors, and drive improvements to ensure value for money and compliance with regulations. The ideal candidate will have HHSRS experience, FH Act 2018 knowledge, proficiency in Excel and Aareon, and strong communication skills to support our service delivery and

Qualifications

• Experience or qualification in Housing Health and Safety Rating System (HHSRS).
• Good knowledge of the Fitness for Human Habitation Act 2018 and relevant building legislation.
• Proficient in Microsoft Excel and software packages such as Aareon for mobile working.
• Strong written and verbal communication skills, with the ability to work effectively with customers, colleagues and stakeholders.

Responsibilities

• Respond promptly to customer enquiries to build loyalty and maintain company reputation.
• Attend properties at convenient times to survey and resolve reported defects in line with company obligations.
• Identify appropriate solutions and aim to resolve repairs quickly while minimising commercial and reputational impact.
• Manage workloads using internal systems, liaising with colleagues, customers and contractors to achieve positive repair outcomes and provide regular updates.
• Work collaboratively across teams to support service delivery.
• Monitor and analyse defect trends to drive quality improvements, inform project management practices and support long‑term asset strategies.
• Stay up to date with building regulations, industry standards and best practices to provide technical guidance when required.
• Carry out progress and post‑inspections to ensure value for money, identify service failures, recommend improvements and help prevent recurring issues.

Skills

HHSRS experience/qualification

Act compliance (FH Act 2018)

Microsoft Excel

Aareon software

Communication skills

Education

HHSRS qualification

Tools

Microsoft Excel

Aareon

Job description

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Widnes

£38,893

Permanent, 37 hours per week

Here at Halton Housing, we are looking for an experienced Habitation Surveyor to work across our vibrant organisation.

Hours: 37 hours per week (Monday - Friday)

Duration: Permanent

What You’ll Do

• Respond promptly to customer enquiries to build loyalty and maintain company reputation.
• Attend properties at convenient times to survey and resolve reported defects in line with company obligations.
• Identify appropriate solutions and aim to resolve repairs quickly while minimising commercial and reputational impact.
• Manage workloads using internal systems, liaising with colleagues, customers and contractors to achieve positive repair outcomes and provide regular updates.
• Work collaboratively across teams to support service delivery.
• Monitor and analyse defect trends to drive quality improvements, inform project management practices and support long‑term asset strategies.
• Stay up to date with building regulations, industry standards and best practices to provide technical guidance when required.
• Carry out progress and post‑inspections to ensure value for money, identify service failures, recommend improvements and help prevent recurring issues.

What You’ll Need

• Experience or qualification in Housing Health and Safety Rating System (HHSRS).
• Good knowledge of the Fitness for Human Habitation Act 2018 and relevant building legislation and regulations.
• Proficient in Microsoft Excel and software packages such as Aareon for mobile working.
• Strong written and verbal communication skills, with the ability to work effectively with customers, colleagues and stakeholders.

What You’ll Get

• 30 day holiday entitlement (increasing to 33 days after 3 years’ service), plus bank holidays
• Opportunity to buy or sell holidays
• Competitive salary
• Electric Vehicle Salary Sacrifice Scheme
• Flexible and Hybrid working
• Supported training and development opportunities
• Health and Wellbeing Cash Plan
• Competitive Pension Scheme

Why Halton Housing?

• We are Honest – we build trust through openness, integrity and accountability.
• We are Dynamic – we embrace change, seek opportunities and continually improve.
• We Care – we put people first and make a positive difference to our customers, colleagues and communities.

If this sounds like you and you're looking for a role where you can make a real difference, we'd love to hear from you.

We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible