Healthy Homes Supervisor

Hightown Housing Association; Hemel Hempstead; On-site; GBP 42,000 - 57,000; Full time

Benefits offered by this job

Pension

Bonus

Car Parking

On Site Gym

Job summary

Hightown Housing Association is seeking a Healthy Homes Supervisor to join our Asset Management team in Hemel Hempstead. You will lead a team of Multi-Trade Operatives and Electricians to keep homes safe, compliant and well maintained.

You will carry out technical inspections, manage repairs, liaise with contractors and produce maintenance reports. A driving licence and access to a vehicle are essential for this customer-facing role.

Qualifications

• Experience in maintenance, repairs or building environment.
• Experience delivering excellent customer service in a customer-facing role.
• Experience carrying out property, health and safety or compliance inspections.
• Strong knowledge of building construction and property maintenance.
• Excellent communication and interpersonal skills.
• Ability to manage competing priorities and work under pressure.
• Commitment to providing outstanding services to residents.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Supervise and support a team of operatives, driving high performance and quality outcomes.
• Carry out technical inspections, work-in-progress checks and post-inspections.
• Carry-out multi-trade remediation works and ensure timely resolution of identified hazards.
• Liaise with contractors, consultants and internal stakeholders to deliver effective solutions.
• Produce reports, specifications and recommendations for maintenance works.
• Help maintain accurate stock condition data to support future investment planning.
• Ensure residents receive an excellent service and are kept informed throughout works.

Skills

Maintenance experience

Customer service

Property inspections

Building knowledge

Communication

Priorities management

Driving licence

Team supervision

Job description

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Reference: SEP20261272

Expiry date: 09:31, Mon, 12th Oct 2026

Location: Hemel Hempstead

Benefits: Pension, Bonus, Car Parking, On Site Gym

Salary: £49,959 per annum
Hours: 35 hours per week

At Hightown Housing Association, we are committed to providing safe, high-quality homes and excellent services for our residents. We are looking for a Healthy Homes Supervisor to join our Asset Management team and play a key role in ensuring our homes remain safe, compliant and well maintained.

About the Role

As our Healthy Homes Supervisor, you will support the Healthy Homes Manager in delivering a responsive and effective service across our housing portfolio. You will lead a team of Healthy Homes Multi-Trade Operatives and Electricians, ensuring works are completed to a high standard and within required timescales.

A key focus of the role will be carrying out technical property inspections, investigating hazards within homes, overseeing and carry out day to day multi-trade remedial works. You will play an important part in ensuring compliance with housing health and safety requirements, including damp and mould assessments and inspections carried out in line with Awaab's Law and the Housing Health and Safety Rating System (HHSRS).

You will also:

• Supervise and support a team of operatives, driving high performance and quality outcomes.
• Carry out technical inspections, work-in-progress checks and post-inspections.
• Carry-out multi-trade remediation works and ensure timely resolution of identified hazards.
• Liaise with contractors, consultants and internal stakeholders to deliver effective solutions.
• Produce reports, specifications and recommendations for maintenance works.
• Help maintain accurate stock condition data to support future investment planning.
• Ensure residents receive an excellent service and are kept informed throughout works.

About You

We are looking for someone who has:

• Experience within a maintenance, repairs or building environment.
• Experience delivering excellent customer service in a customer-facing role.
• Experience carrying out property, health and safety or compliance inspections.
• Strong knowledge of building construction and property maintenance.
• Excellent communication and interpersonal skills.
• The ability to manage competing priorities and work effectively under pressure.
• A commitment to providing outstanding services to residents.
• A full UK driving licence and access to a vehicle for business use.

Experience supervising a team of multi-trade operatives and knowledge of housing compliance, HHSRS or Awaab's Law would be particularly beneficial.

We are an Equal Opportunities and Disability Confident Employer.