Gym Operations & Member Experience Lead

Naylor's Equestrian Llp; East Kilbride; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Naylor's Equestrian Llp is seeking a Gym Manager for JD Gyms to lead daily operations, ensure high levels of member service, and drive sales and membership growth. The role requires a proactive leader capable of managing a team and maintaining brand standards.

The successful candidate will oversee safety checks, facility cleanliness, and teamwork while delivering outstanding member experiences and supporting business targets.

Qualifications

• Must have experience in a management position within a leisure-related industry.
• Must be passionate about customer service and be an inspirational leader.
• Experience driving sales and coordinating local marketing.
• Experience overseeing a successful team in a leisure facility or fitness manager role.

Responsibilities

• Responsible for the operational running of the gym at all times, opening and closing as required.
• Work early mornings, late weekdays, and weekends.
• Ensure adherence to Health and Safety policies and company procedures.
• Maintain JD Gyms Brand Standard and cleanliness of the facility.
• Conduct routine safety checks and report defects to ensure equipment is safe.

Skills

Leadersh ip

Customer service

Sales driven

Team motivation

Local marketing

Education

Level 2 Gym Instructor

Job description

Naylor's Equestrian Llp is seeking a Gym Manager for JD Gyms to lead daily operations, ensure high levels of member service, and drive sales and membership growth. The role requires a proactive leader capable of managing a team and maintaining brand standards.

The successful candidate will oversee safety checks, facility cleanliness, and teamwork while delivering outstanding member experiences and supporting business targets.