Gym Operations Assistant - Cleanliness & Member Experience

Rock Entertainment Group; Leeds; Hybrid; GBP 18,000 - 21,000; Full time

Job summary

PureGym is seeking a General Assistant to support Gym Operations in maintaining a clean, safe and welcoming environment for members. You will play a key role in keeping the gym spotless, safe and ready for every visit, working across facilities, studios and changing areas.

The role focuses on high standards of cleanliness, quick response to member feedback, and consistent, professional service while upholding PureGym brand values. A good team player with flexibility is essential.

Qualifications

• High standards of cleanliness and presentation.
• Strong focus on delivering a positive member experience.
• Reliable and punctual with a strong work ethic.
• Ability to work independently and as part of a team.
• Flexible and able to adapt to changing shift patterns.

Responsibilities

• Regularly clean and sanitise gym equipment, facilities, studios, changing rooms and high-touch surfaces.
• Vacuum, sweep, mop and carry out general housekeeping tasks to maintain standards.
• Clean and sanitise sanitary facilities including toilets, washrooms, showers and changing areas.
• Dust and wipe surfaces to keep the club tidy and welcoming for members.
• Remove litter and ensure member-facing spaces are presentable and hazard-free.
• Carry out gym standards checks and record results as required.
• Restock cleaning stations, washroom consumables and other gym supplies to maintain stock levels.
• Follow cleaning, health and safety, COSHH, and operational procedures for a safe environment.
• Respond to member feedback regarding cleanliness and facilities with excellent service.
• Maintain PureGym brand standards and ensure the club is safe and welcoming.
• Conduct regular gym resets to keep floors tidy and ready for member use.

Skills

Attention to detail

Customer service

Reliability

Job description

PureGym is seeking a General Assistant to support Gym Operations in maintaining a clean, safe and welcoming environment for members. You will play a key role in keeping the gym spotless, safe and ready for every visit, working across facilities, studios and changing areas.

The role focuses on high standards of cleanliness, quick response to member feedback, and consistent, professional service while upholding PureGym brand values. A good team player with flexibility is essential.