Gym Cleanliness & Member Experience Champion

Rock Entertainment Group; North East; Hybrid; GBP 17,000 - 23,000; Full time

Job summary

Rock Entertainment Group's gym operations team is seeking a General Assistant to uphold cleanliness, safety and high standards across the gym. You will help create a welcoming environment and deliver an outstanding member experience at every visit.

Responsibilities include regular cleaning, sanitising equipment and facilities, restocking supplies, and following health and safety procedures. You will respond to member feedback with a friendly, professional approach and support the Gym Manager in

Qualifications

• Passion for high cleanliness standards and friendly member service.
• Reliable, punctual and detail-oriented with a strong work ethic.
• Able to work both independently and as part of a team.
• Organised with the ability to manage multiple priorities in a fast-paced gym.

Responsibilities

• Regularly clean and sanitise gym equipment, facilities, studios and changing rooms.
• Keep the gym spotless through vacuuming, sweeping, mopping and housekeeping tasks.
• Clean and sanitize toilets, washrooms, showers and team spaces.
• Dust and wipe surfaces to maintain a welcoming environment for members.
• Remove litter and keep member-facing areas presentable and safe.
• Carry out gym standards checks and record results as required.
• Restock cleaning stations and consumables to maintain stock levels.
• Follow health and safety, COSHH and operating procedures.
• Assist members by addressing feedback on cleanliness and facilities.

Skills

Customer service

Reliability

Punctuality

Teamwork

Organization

Flexibility

Professionalism

Adaptability

Learning mindset

Brand values

Job description

Rock Entertainment Group's gym operations team is seeking a General Assistant to uphold cleanliness, safety and high standards across the gym. You will help create a welcoming environment and deliver an outstanding member experience at every visit.

Responsibilities include regular cleaning, sanitising equipment and facilities, restocking supplies, and following health and safety procedures. You will respond to member feedback with a friendly, professional approach and support the Gym Manager in