Gym Hygiene & Member Experience Associate

PureGym Ltd.; Loughton; On-site; GBP 18,000 - 24,000; Full time

Job summary

PureGym Ltd. is seeking a General Assistant to uphold cleanliness, safety and exceptional member experience across our gym. You will clean equipment, facilities and high‑touch areas, maintain overall hygiene, and support a welcoming environment for all members and visitors.

The role emphasizes teamwork, reliability, and a proactive attitude to respond to feedback while maintaining the PureGym standards across daily operations.

Qualifications

• Maintaining high standards of cleanliness, presentation and customer service.
• Enthusiastic, energetic and engaging with a positive approach to work.
• Reliable, punctual and dependable with a strong work ethic.

Responsibilities

• Regularly clean and sanitise gym equipment, facilities and high-touch surfaces to uphold standards.
• Maintain cleanliness throughout the gym including floors and changing rooms.
• Clean sanitary facilities and restock consumables as required.
• Dust and wipe surfaces to keep the club tidy and welcoming for members.
• Carry out gym standards checks and record results.
• Respond to member feedback regarding cleanliness and facilities with excellent service.
• Ensure work is carried out safely and in line with policies and legal requirements.

Skills

Customer service

Attention to detail

Team player

Reliable

Punctual

Organised

Job description

PureGym Ltd. is seeking a General Assistant to uphold cleanliness, safety and exceptional member experience across our gym. You will clean equipment, facilities and high‑touch areas, maintain overall hygiene, and support a welcoming environment for all members and visitors.

The role emphasizes teamwork, reliability, and a proactive attitude to respond to feedback while maintaining the PureGym standards across daily operations.