Gym Membership Sales Host — Free Membership & Training Sessions

Frasers Group; Bangor; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

20% discount across all facias

Everlast Gyms Monthly Champions

Free Gym membership

Opportunity to deliver personal培训

Group training classes with further培训

Job summary

Frasers Group is seeking a proactive gym membership advisor in Bangor to drive sales, deliver outstanding member experiences, and promote fitness products and services. The role includes guiding tours, upselling packages, and supporting retention initiatives as part of the club team.

Working 40 hours per week, you will be pivotal to the Refit launch in the New Year, with training provided on our systems and a focus on customer service, performance, and personal fitness goals.

Qualifications

• Proven sales experience in a service or retail environment.
• Excellent customer service and communication skills.
• Passion for fitness and helping others achieve goals.
• Confident, personable, and target-driven.

Responsibilities

• Deliver an exceptional experience to every prospect, member and guest, turning interactions into sales and retention opportunities.
• Proactively drive membership sales, renewals, upgrades, and related spend (food & beverage, retail, fitness products).
• Convert enquiries into memberships using effective needs-based selling and follow-up.
• Support member retention by building relationships, identifying at-risk members, and recommending relevant products and services.
• Conduct tailored gym tours linked to individual goals and upsell based on needs.
• Achieve and exceed personal and club KPIs.
• Be a competent key holder when required, handling opening/closing and shift coverage.
• Learn and use membership software and systems (training provided).
• Act as a brand ambassador, promoting Fitness challenges and classes.
• Maintain high standards of cleanliness, gym floor presentation, and overall club appearance.
• Assist Head Coach with gym resets and ad-hoc fitness tasks as needed.
• Knowledgeable about available products and services; handle queries professionally and escalate when needed.

Skills

Sales experience

Customer service

Fitness passion

Outgoing

Tools

Membership software

Job description

Frasers Group is seeking a proactive gym membership advisor in Bangor to drive sales, deliver outstanding member experiences, and promote fitness products and services. The role includes guiding tours, upselling packages, and supporting retention initiatives as part of the club team.

Working 40 hours per week, you will be pivotal to the Refit launch in the New Year, with training provided on our systems and a focus on customer service, performance, and personal fitness goals.