Gym Duty Manager: Smooth Operations & Member Experience

JD Gyms; Chester; On-site; GBP 21,000 - 27,000; Full time

Job summary

JD Gyms in Chester is seeking a Duty Manager to support daily club operations and uphold high standards of safety, cleanliness, and member experience. You will work with the management team to help achieve membership and commercial goals and ensure the club runs efficiently.

The role requires leading or supporting colleagues in a leisure or customer-focused setting, with a Level 2 Gym Instructor qualification and a strong commitment to service excellence.

Qualifications

• Experience leading or supporting colleagues in leisure, fitness, hospitality, or customer-focused environments.
• Must be qualified to at least Level 2 Gym Instructor.
• Proven track record in helping membership growth and commercial performance.

Responsibilities

• Oversee day-to-day club operations, including opening and closing duties; flexible hours as needed.
• Lead or support team to deliver outstanding member service and maintain JD Gyms standards.
• Conduct regular health, safety and maintenance checks; report defects promptly to keep facilities safe.

Skills

Team leadership

Customer service

Commercial awareness

Education

Level 2 Gym Instructor

Job description

JD Gyms in Chester is seeking a Duty Manager to support daily club operations and uphold high standards of safety, cleanliness, and member experience. You will work with the management team to help achieve membership and commercial goals and ensure the club runs efficiently.

The role requires leading or supporting colleagues in a leisure or customer-focused setting, with a Level 2 Gym Instructor qualification and a strong commitment to service excellence.