Gym Duty Manager — Flexible Hours & Member Experience

JD Gyms; Greenock; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Staff Discount

Personal development opportunities

Job summary

JD Gyms in the United Kingdom is recruiting a Duty Manager to support the daily operations of the club, uphold high standards, and ensure a welcoming, safe experience for members. You will work with the management team to drive membership and revenue while maintaining JD Gyms branding and service levels.

The role requires leading or supporting colleagues in a leisure environment, a Level 2 Gym Instructor qualification, and a flexible approach to early mornings, evenings and weekends.

Qualifications

• Experience leading or supporting colleagues within a leisure, fitness, hospitality or customer‑focused environment.
• Demonstrates a strong commitment to delivering excellent member service and has the ability to support, coach and develop colleagues.
• Must be qualified to at least Level 2 Gym Instructor.

Responsibilities

• Take responsibility for the day-to-day operational running of the club, including opening and closing duties where required.
• Flexible approach to working hours, including early mornings, evenings and weekends, in line with business needs.
• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• Support the achievement of membership, revenue and commercial objectives.
• Identify and support opportunities to grow secondary revenue streams.
• Ensure the gym facility is maintained to a high standard of cleanliness.
• Support General Assistants in maintaining high cleanliness standards across all areas of the club.
• Maintain professional appearance and uniform standards across the team in line with company expectations.
• Deliver outstanding member service through positive and professional interactions.
• Help create a positive, supportive and engaging environment for colleagues and contracted personnel.
• Undertake any other reasonable duties, projects or meetings as required.
• Represent JD Gyms values and standards in all interactions with members.

Skills

Leadership

Customer service

Team coaching

Operational support

Flexible working hours

Education

Level 2 Gym Instructor

Job description

JD Gyms in the United Kingdom is recruiting a Duty Manager to support the daily operations of the club, uphold high standards, and ensure a welcoming, safe experience for members. You will work with the management team to drive membership and revenue while maintaining JD Gyms branding and service levels.

The role requires leading or supporting colleagues in a leisure environment, a Level 2 Gym Instructor qualification, and a flexible approach to early mornings, evenings and weekends.