Guidewire Consultant(Technical)

IBU; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading insurance consultancy is seeking an experienced Senior Consultant – Guidewire ClaimCenter Developer to lead implementation and support engagements in the Property & Casualty insurance domain. The role requires 8+ years of Guidewire experience, with a minimum of 5 years in ClaimCenter. Candidates must exhibit strong skills in managing distributed teams and possess a Guidewire Certified Developer certification. This position demands exceptional communication skills and a deep understanding of insurance lifecycles and transactions within Guidewire ecosystems.

Qualifications

• 8+ years total Guidewire experience with minimum 5 years in ClaimCenter.
• Strong experience in Property & Casualty insurance domain.
• Expertise in Guidewire customization and integrations.

Responsibilities

• Lead implementation and upgrade for Guidewire ClaimCenter.
• Coordinate with client stakeholders ensuring delivery alignment.
• Manage L2/L3/L4 support teams across multiple geographies.

Skills

Guidewire ClaimCenter expertise

Insurance Domain Expertise

Technical Skills in Gosu, Core Java, SQL

Soft Skills

Education

Guidewire Certified Developer

Tools

Git

Jira

ServiceNow

Job description

Overview

We are seeking an experienced Senior Consultant – Guidewire ClaimCenter Developer with deep expertise in the Property & Casualty (P&C) insurance domain. The role involves leading implementation, upgrade, and application support engagements across on-premise, private cloud, and Guidewire Cloud Platform environments. The consultant will play a critical role in production stability, defect reduction, and client stakeholder management while leading distributed support and delivery teams across multiple geographies.

Key Responsibilities

• Lead implementation, upgrade, and AMS support engagements for Guidewire ClaimCenter (v10.x and Cloud versions) across on-premise, GWCP, and private cloud deployments.
• Provide deep functional expertise in P&C insurance , with strong exposure to personal and / or commercial lines .
• Act as the primary point of coordination with client stakeholders, ensuring alignment on delivery, priorities, and service levels.
• Lead and manage L2 / L3 / L4 support teams distributed across India, the US, and the UK.
• Effectively manage teams operating across multiple time zones, ensuring timely resolution of production incidents and minimizing defect inflow.
• Maintain near 24x7 availability of production and non-production environments, consistently exceeding agreed SLAs.
• Perform Root Cause Analysis (RCA) to identify systemic issues, defect trends, and improvement opportunities.
• Define, socialize, and execute corrective and preventive action plans to reduce defect recurrence.
• Enhance application logging and observability standards across Guidewire services to improve MTTR , proactive alerting, and anomaly detection.
• Design, manage, and maintain centralized monitoring and observability dashboards for real-time application health tracking.
• Enforce Guidewire best practices, architectural standards, and SurePath methodology across delivery and support activities.

Experience Requirements

• Total Guidewire Experience : 8+ years
• Guidewire ClaimCenter Experience : Minimum 5+ years
• Certifications : Mandatory – Guidewire Certified Developer (ACE certification preferred)

Mandatory Skills & Competencies

Insurance Domain Expertise

• Strong experience in the Property & Casualty (P&C) insurance domain.
• In-depth understanding of policy, claims, and billing lifecycles and their transactions within Guidewire ecosystems.

Guidewire Technical Expertise

• Strong hands-on experience with Guidewire xCenters (v10.x and Cloud versions) .
• Working knowledge of other Guidewire centers and Integration Gateway .
• Proven experience implementing GUnit automation frameworks for business rule validation.
• Demonstrated mastery of Guidewire-recommended best practices and SurePath methodology .

Configuration Expertise

Hands-on configuration experience across :

• Workflows
• Data Models
• Business Rules
• Entity creation and modification
• Benefits management
• PCF customization
• Validations
• Widgets and attributes
• Integration mechanisms
• Guidewire data model customization

Customization & Integration

• Strong experience in Guidewire customization and integrations (intra-system and inter-system).
• Expertise in REST and SOAP APIs for system integration.

Technical Skills

• Experience with batch processing, Guidewire Messaging Framework, and OOTB plugins.
• Familiarity with infrastructure and deployment architectures (WMB, WAS, Apache).
• Strong understanding of software architecture and design within the Guidewire ecosystem.
• Experience enforcing the testing pyramid , including :
• Unit testing (GUnit)
• API and integration testing
• Targeted UI regression testing
• Proven experience implementing automated regression testing to reduce release risk and cycle time.
• Strong proficiency in Gosu, Core Java, and SQL .
• Ability to work with multiple database technologies and write complex SQL queries for analysis and troubleshooting.

SDLC & Delivery Management

• Experience implementing structured SDLC with CI / CD controls.
• Hands-on experience in implementation and AMS programs .
• Strong skills in defect triaging, estimation, application enhancements, and stakeholder management.
• Proven ability to lead teams and manage senior client stakeholders.
• Working knowledge of Git, Jira, and ServiceNow .

Additional Skills (Good to Have)

• Experience with Informatica or other enterprise data integration tools.

Soft Skills

• Excellent verbal and written communication skills.
• Strong adaptability in fast-paced client implementation and support environments.
• Proactive mindset with a strong willingness to learn and apply new technologies to improve application performance and stability.
• Demonstrated leadership, accountability, and problem-solving capabilities.