Guidance Services Support Coordinator (Hybrid)

Reed Talent Solutions; Bedford; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

30 days’ annual leave

Pension (2:1 matched up to 10%)

Season ticket loan

Cycle to work scheme

Subsidised eye tests & flu jabs

Life assurance

EAP & Life

Enhanced family and sick pay

Flexible Working

Job summary

Money and Pensions Service (MaPS) in Bedford is seeking a Business Support Co-ordinator to provide practical support across Guidance Services, coordinating projects, events, communications and action follow-ups to help teams stay organised and deliver services for customers.

You’ll work with a collaborative team to balance priorities, improve processes, and deliver reliable administrative support with hybrid working and a competitive benefits package.

Qualifications

• Experience providing business, administrative or coordination support.
• Strong organisational and time management skills with multiple priorities.
• Good digital skills, including Microsoft 365, and ability to learn new systems.
• Strong written and verbal communication with different audiences.
• Good attention to detail and accuracy in information and records.
• Ability to work well with colleagues across teams.

Responsibilities

• Supporting projects and day-to-day activities: coordinating tasks, gathering information, maintaining records and following up actions.
• Helping colleagues access business support: reviewing requests, clarifying needs, keeping progress updates.
• Supporting communications and engagement: drafting clear communications, surveys, polls, and gathering feedback.
• Coordinating meetings, workshops and events: invitations, materials, logistics, and recording actions.
• Preparing and maintaining information: formatting documents, updating SharePoint and distribution lists.
• Providing operational and administrative support across Guidance Services.
• Identifying practical improvements and helping the team provide reliable support.

Skills

Organisational skills

Time management

Microsoft 365

Written communication

Verbal communication

Attention to detail

Collaborative working

Tools

Microsoft 365

Job description

Money and Pensions Service (MaPS) in Bedford is seeking a Business Support Co-ordinator to provide practical support across Guidance Services, coordinating projects, events, communications and action follow-ups to help teams stay organised and deliver services for customers.

You’ll work with a collaborative team to balance priorities, improve processes, and deliver reliable administrative support with hybrid working and a competitive benefits package.