Guest Services Porter & Room Setup

Lodestone House; Greater London; On-site; GBP 17,000 - 21,000; Full time

Job summary

Compass Group UK&I is hiring a dedicated Porter to support operations at Chartwells on a full-time basis, contracted to 40 hours per week. The role involves maintaining high standards of customer care and cleanliness and offers opportunities for progression within the company.

Shifts are Mon-Fri with full-time day coverage; note the role is contracted to 44.6 weeks per year. Compass Group UK&I emphasises development and recognition for its employees across around 6,000 venues in the UK.

Qualifications

• Previous porter or facilities experience preferred
• Excellent customer care and communication skills
• Able to work in a fast-paced environment and under direction

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring safety by placing and removing wet floor or paint signage

Skills

Communication

Customer care

Timekeeping

Reliability

Adaptability

Relationship building

Job description

Compass Group UK&I is hiring a dedicated Porter to support operations at Chartwells on a full-time basis, contracted to 40 hours per week. The role involves maintaining high standards of customer care and cleanliness and offers opportunities for progression within the company.

Shifts are Mon-Fri with full-time day coverage; note the role is contracted to 44.6 weeks per year. Compass Group UK&I emphasises development and recognition for its employees across around 6,000 venues in the UK.