Guest Services Porter: Cleanliness, Setup & Front Desk

Compass Group UK; Cheltenham; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Career progression

Learning and development opportunities

Job summary

Compass Group UK&I is recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full-time basis, contracted to 40 hours per week. You will maintain high standards of customer care and cleanliness while supporting colleagues across lobby, housekeeping and banqueting areas.

Shift patterns are 5 days out of 7. Compass offers opportunities for progression, recognition of effort, and a team culture that values individuality and development.

Qualifications

• Experience delivering high quality customer care.
• Ability to work under pressure.
• Demonstrates strong timekeeping and reliability.

Responsibilities

• Keep lobby and public areas clean and tidy.
• Assist housekeeping, restaurant and banqueting staff with room setup and furniture moves.
• Perform reception duties such as booking theatre tickets and restaurant reservations.
• Respond to customer requests when required.
• Run errands as needed.
• Ensure safety by placing/removing wet floor or paint signage.

Skills

Adaptable

Communication

Customer care

Timekeeping

Reliability

Job description

Compass Group UK&I is recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full-time basis, contracted to 40 hours per week. You will maintain high standards of customer care and cleanliness while supporting colleagues across lobby, housekeeping and banqueting areas.

Shift patterns are 5 days out of 7. Compass offers opportunities for progression, recognition of effort, and a team culture that values individuality and development.