Guest Services Porter - Customer Care & Setup

Chartwells Independent; Sherborne; On-site; GBP 21,000 - 25,000; Full time

Job summary

Chartwells Independent is recruiting a dedicated Porter for a full-time role, contracted to 40 hours per week. You will help maintain high standards of customer care and cleanliness while supporting staff across hospitality areas.

This is a position within Compass Group UK&I, offering development opportunities and competitive pay. The ideal candidate will be adaptable, an excellent communicator, with experience in customer care and strong reliability.

Qualifications

• Experience delivering high quality customer care.
• Ability to adapt to changing priorities and environments.
• Proven reliability with timekeeping and punctuality.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring the safety of customers by placing and removing signage for wet floors or paint.

Skills

Brilliant communicator

Customer care experience

Adaptable

Timekeeping reliability

Job description

Chartwells Independent is recruiting a dedicated Porter for a full-time role, contracted to 40 hours per week. You will help maintain high standards of customer care and cleanliness while supporting staff across hospitality areas.

This is a position within Compass Group UK&I, offering development opportunities and competitive pay. The ideal candidate will be adaptable, an excellent communicator, with experience in customer care and strong reliability.