Guest Services Porter: Cleanliness, Setup & Reception

Compass Group UK; Rickmansworth; On-site; GBP 18,000 - 24,000; Full time

Job summary

Chartwells and Compass Group UK&I are recruiting a dedicated Porter to support smooth operations on a full-time basis, contracted to 40 hours per week and 45 weeks per year. The role includes maintaining a high standard of customer care and aiding in room setup and reception tasks at our sites.

The ideal candidate should be adaptable, an excellent communicator, and reliable with strong timekeeping. Join a leader in catering and facilities services offering opportunities for growth and

Qualifications

• Be adaptable and easily embrace changing priorities.
• Be a brilliant communicator and easily build relationships.
• Have experience delivering high quality customer care.
• Take initiative and make decisions that are right for our customers.
• Possess the ability to work under pressure.
• Demonstrate exceptional timekeeping and reliability.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints.

Skills

Adaptable

Communication

Customer care

Initiative

Pressure handling

Timekeeping

Job description

Chartwells and Compass Group UK&I are recruiting a dedicated Porter to support smooth operations on a full-time basis, contracted to 40 hours per week and 45 weeks per year. The role includes maintaining a high standard of customer care and aiding in room setup and reception tasks at our sites.

The ideal candidate should be adaptable, an excellent communicator, and reliable with strong timekeeping. Join a leader in catering and facilities services offering opportunities for growth and