Hospitality Porter & Guest Services Associate

Compass Group UK; Dacorum; Sur place; GBP 8 500 - 11 000; Temps partiel

Résumé du poste

Chartwells, part of Compass Group UK&I, is hiring a dedicated Porter on a part-time basis contracted to 25 hours per week. You will keep public areas clean, assist in room set-ups, and support reception duties while delivering high-quality customer care. The role runs on a Mon-Fri days pattern with 38 weeks per year, offering progression within a large employer.

Join a prominent team in the hospitality sector, with competitive pay and opportunities for development across 6,000 venues.

Qualifications

• Be adaptable to changing priorities.
• Excellent communication skills and ability to build relationships.
• Experience delivering high quality customer care.
• Take initiative and make decisions that benefit customers.
• Ability to work under pressure and manage time effectively.
• Demonstrates reliability and punctuality.

Responsabilités

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring the safety of customers by placing and removing signage for wet floors or paints.

Connaissances

Customer care

Communication

Reliability

Time management

Decision making

Working under pressure

Description du poste

Chartwells, part of Compass Group UK&I, is hiring a dedicated Porter on a part-time basis contracted to 25 hours per week. You will keep public areas clean, assist in room set-ups, and support reception duties while delivering high-quality customer care. The role runs on a Mon-Fri days pattern with 38 weeks per year, offering progression within a large employer.

Join a prominent team in the hospitality sector, with competitive pay and opportunities for development across 6,000 venues.