Porter

Lodestone House; City of Edinburgh; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive pay

Great perks

Learning and development opportunities

Job summary

Chartwells is hiring a dedicated Porter on a full-time basis to help ensure smooth operations. The role involves maintaining high standards of customer care and cleanliness across public areas, with shifts pattern of 5 out of 7 days and a 42.8 week year.

The company values initiative, reliability, and strong communication as part of a supportive team. Join Compass Group UK&I’s network, with opportunities for progression, competitive pay, and extensive learning and development.

Qualifications

• Experience delivering high quality customer care.
• Ability to maintain cleanliness and order in public spaces.
• Strong communication and relationship-building skills.
• Ability to work under pressure and manage time effectively.

Responsibilities

• Keep lobby and public areas clean and tidy.
• Assist housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handle reception duties such as booking theatre tickets or making restaurant reservations.
• Respond to customer requests as required.
• Run errands as needed.
• Place and remove safety signage for wet floors or hazards.

Skills

Customer care

Cleanliness

Timekeeping

Reliability

Communication

Adaptability

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 40 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: 5 out of 7 days

Please note: This role is contracted to 42.8 weeks per year.

Your Key Responsibilities Will Include

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our Ideal Porter Will

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2010/41453001/52841153/BU #SCOT #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!