Porter

Lodestone House; Greater London; On-site; GBP 19,000 - 23,000; Full time

Job summary

Compass Group UK&I in London area is hiring a Porter on a full-time basis to support operations at Chartwells, contracted to 35 hours per week and 40.6 weeks per year.

You will keep public areas clean, assist staff with room setup, reception duties, and respond to guest requests while maintaining high standards of customer care.

We're offering a welcoming environment with progression opportunities and recognition for reliability and initiative.

Qualifications

• Experience delivering high quality customer care.
• Excellent communication with guests and staff.
• Able to adapt to changing priorities and shifts.

Responsibilities

• Keep lobby and public areas clean and tidy.
• Help housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Assist with reception duties such as bookings and reservations.
• Respond to customer requests and run errands as needed.
• Ensure safety by placing/removing wet-floor signage.

Skills

Communicator

Customer care

Timekeeping

Reliability

Adaptability

Teamwork

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 35 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift pattern will be:

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Nights)

Please note: This role is contracted to 40.6 weeks per year

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our Ideal Porter Will

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1310/C55601/52795631/BU #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!