Guest Services Host — Part-Time, IT/AV Support

WSH Group; Glasgow; On-site; GBP 9,800 - 12,000; Part time

Benefits offered by this job

Holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Refer a Friend bonus

Counselling helpline

Job summary

Portico in Glasgow is seeking a friendly, professional part-time Guest Services Host to welcome visitors and staff, act as the first point of contact, and support a busy corporate environment in the financial services sector. Hours are 16 per week with shifts 8am-5pm and 9am-6pm on Thursdays and Fridays, with occasional late coverage up to 10pm for events; travel to Edinburgh offices may be required.

You will manage reception, assist with IT/AV issues, book desks and meeting rooms, and provide

Qualifications

• We’re looking for someone with energy, pride, and personality in their work.
• Strong service ethos with meticulous attention to detail.
• Proactive, friendly approach and willingness to go above and beyond.
• Excellent organisational and communication skills.

Responsibilities

• Deliver a friendly and confident welcome to all guests and colleagues.
• Be the go-to contact for queries, coordinating with internal teams and partners.
• Manage reception operations including desk bookings, meeting room coordination, and lockers.
• Anticipate guest needs with discretion and genuine care.
• Provide first-line IT and AV support and troubleshoot issues as a super user.
• Adapt to a fast-moving environment with a flexible, hands-on approach.

Skills

People skills

Hospitality

IT/AV troubleshooting

Communication

Organisational skills

Multitasking

Education

No formal degree required

Job description

Portico in Glasgow is seeking a friendly, professional part-time Guest Services Host to welcome visitors and staff, act as the first point of contact, and support a busy corporate environment in the financial services sector. Hours are 16 per week with shifts 8am-5pm and 9am-6pm on Thursdays and Fridays, with occasional late coverage up to 10pm for events; travel to Edinburgh offices may be required.

You will manage reception, assist with IT/AV issues, book desks and meeting rooms, and provide