Guest Experience Host — Part-Time Receptionist

DoubleTree by Hilton Glasgow Central; Glasgow; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Discounts on food, drink & hotel stays

Friend & family rates

Employee Assistance Program

Leisure club access

Annual social events

Free parking

Uniform provided

Job summary

DoubleTree by Hilton Glasgow Central is seeking a Casual Receptionist to join our front desk team. You will greet guests, manage check-in and check-out, answer queries, and promote hotel services. The role requires exceptional customer service, a true team player attitude, and basic IT skills to operate front desk systems.

You will thrive in a fast-paced environment while upholding brand standards. The position is part-time and on-site in Glasgow, with benefits including staff discounts and

Qualifications

• Casual receptionist role requiring friendly, can-do attitude.
• Excellent customer service and communication skills.
• Ability to work as part of a team in a fast-paced environment.
• Good IT skills for front desk operations.

Responsibilities

• Greet guests and assist with check-in/check-out.
• Answer guest queries in a timely and efficient manner.
• Provide knowledge of hotel services, room types, rates and packages.
• Maintain high standards of security, health and safety compliance.

Skills

Exceptional customer service

Team player

IT proficiency

Ability to work under pressure

Passionate and willingness to learn

Job description

DoubleTree by Hilton Glasgow Central is seeking a Casual Receptionist to join our front desk team. You will greet guests, manage check-in and check-out, answer queries, and promote hotel services. The role requires exceptional customer service, a true team player attitude, and basic IT skills to operate front desk systems.

You will thrive in a fast-paced environment while upholding brand standards. The position is part-time and on-site in Glasgow, with benefits including staff discounts and