Guest Services Host – Flexible Shifts & Perks

J D Wetherspoon; Shrewsbury; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Free meal & drink when working

20% discount on food, drinks & hotel

£1 extra per hour for night hours

Bonus scheme up to 19%

Guaranteed hours contracts

Paid holiday

Free shares after qualifying period

Loyalty reward scheme

Job summary

The Shrewsbury Hotel in Shrewsbury is hiring a Receptionist to deliver friendly service and help manage guest check-ins, reservations and inquiries. The role emphasizes a positive attitude, willingness to learn, and ability to stay calm under pressure in a fast-paced hospitality environment.

You will work with a supportive team, with training and progression opportunities as part of J D Wetherspoon, a UK Top Employer with a strong training programme.

Qualifications

• No experience required; good attitude and willingness to learn.
• Calm head under pressure and friendly demeanor.

Responsibilities

• Deliver friendly, efficient customer service and create a warm atmosphere for guests.
• Manage check-ins/check-outs, reservations, cancellations and aftercare as needed.
• Support office administration and adhere to GDPR and company policies.

Job description

The Shrewsbury Hotel in Shrewsbury is hiring a Receptionist to deliver friendly service and help manage guest check-ins, reservations and inquiries. The role emphasizes a positive attitude, willingness to learn, and ability to stay calm under pressure in a fast-paced hospitality environment.

You will work with a supportive team, with training and progression opportunities as part of J D Wetherspoon, a UK Top Employer with a strong training programme.