Guest Services Receptionist – Friendly, Growth‑Oriented Role

JD Wetherspoon Plc; Shrewsbury; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitive pay

Free meal & drink on shift

20% staff discount

Midnight pay premium

Bonus scheme 19%

Guaranteed/variable hours

Paid holidays

Free shares

Loyalty rewards

Job summary

JD Wetherspoon Plc is seeking a hospitality team member to deliver friendly, efficient service and help create a welcoming atmosphere for guests.

No experience is required; a positive attitude and willingness to learn are valued, with comprehensive training provided. If you’re reliable, friendly, and enjoy team work, this role could be a great fit and offers flexible shifts and progression opportunities.

Qualifications

• Basic computer literacy.
• Good communication and interpersonal skills.
• Willingness to learn and adapt to busy shifts.

Responsibilities

• Greet guests warmly and provide friendly, efficient service.
• Handle reservations, cancellations and no-shows; assist with check-ins/outs and aftercare.
• Maintain room and public area cleanliness in line with policies and GDPR.

Skills

Customer service

Team player

Reliability

English proficiency

Job description

JD Wetherspoon Plc is seeking a hospitality team member to deliver friendly, efficient service and help create a welcoming atmosphere for guests.

No experience is required; a positive attitude and willingness to learn are valued, with comprehensive training provided. If you’re reliable, friendly, and enjoy team work, this role could be a great fit and offers flexible shifts and progression opportunities.