Guest Services Front Desk & Bar Team Member

Whitbread PLC; Shrewsbury; Hybrid; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Whitbread Benefits Card

Company pension

Save As You Earn scheme

Discounts on shopping, travel, cinema

Job summary

Premier Inn in Shrewsbury North (Harmer Hill) is seeking a Ground Floor Team Member to welcome guests, help with check-in and serve breakfast or dinner, while ensuring the hotel runs smoothly.

Shifts include evenings and weekends. The role is a fixed-term contract until 26/02/2027, with 24 guaranteed hours per week and pay up to £13.06 per hour. No hotel experience is required; we provide full training and support.

Qualifications

• You don’t need hotel experience; training will be provided.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including bar service
• Answer questions and help solve problems
• Keep reception, restaurant and public areas clean and welcoming
• Support teammates across the hotel when busy
• Ensure guests feel looked after from arrival to departure

Job description

Premier Inn in Shrewsbury North (Harmer Hill) is seeking a Ground Floor Team Member to welcome guests, help with check-in and serve breakfast or dinner, while ensuring the hotel runs smoothly.

Shifts include evenings and weekends. The role is a fixed-term contract until 26/02/2027, with 24 guaranteed hours per week and pay up to £13.06 per hour. No hotel experience is required; we provide full training and support.