Guest Experience Associate: Front Desk & Dining

Premier Inn; Shrewsbury; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Premier Inn is hiring a Ground Floor Team Member for the Shrewsbury North (Harmer Hill) location. You will welcome guests, assist with check-in, and help serve breakfast or dinner while keeping public areas neat. This role includes evenings, weekends and busy periods and offers a fixed-term contract.

You don’t need hotel experience; friendly, calm and proactive candidates will thrive and may explore other Premier Inn roles over time.

Qualifications

• No hotel experience required.
• Be friendly and helpful to guests.
• Stay calm when it's busy and take initiative.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or dinner, including bar service
• Answer questions and help solve problems
• Keep reception, restaurant and public areas tidy
• Support teammates when busy
• Ensure guests feel looked after from arrival to departure

Skills

Guest service

Check-in

Serving meals

Bar service

Problem solving

Teamwork

Job description

Premier Inn is hiring a Ground Floor Team Member for the Shrewsbury North (Harmer Hill) location. You will welcome guests, assist with check-in, and help serve breakfast or dinner while keeping public areas neat. This role includes evenings, weekends and busy periods and offers a fixed-term contract.

You don’t need hotel experience; friendly, calm and proactive candidates will thrive and may explore other Premier Inn roles over time.