Guest Services & Check-In Associate (20hrs/wk)

Whitbread; Reading; On-site; GBP 8,200 - 14,000; Part time

Benefits offered by this job

Whitbread Benefits Card – up to 60% or

Company pension

Save As You Earn scheme

Discounts on shopping, travel, cinema,

Job summary

Premier Inn in Reading Winnersh (Whitbread) is hiring a Ground Floor Team Member on a 20-hour-per-week fixed-term contract until 31 December 2026, paying up to £13.06 per hour. You will greet guests, assist with check-in, and help with breakfast or dinner while ensuring a smooth stay.

Shifts cover evenings, weekends and busy periods. No prior hotel experience is required; if you enjoy helping people and staying calm under pressure, we’ll train you and support your career at Whitbread.

Qualifications

• No hotel experience required.
• Friendly and calm under pressure.
• Willing to work evenings and weekends.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or dinner
• Answer questions and help solve problems
• Keep reception, restaurant and public areas clean
• Support teammates during busy periods
• Ensure every guest feels looked after from arrival to departure

Skills

Customer service

Communication

Hospitality

Teamwork

Job description

Premier Inn in Reading Winnersh (Whitbread) is hiring a Ground Floor Team Member on a 20-hour-per-week fixed-term contract until 31 December 2026, paying up to £13.06 per hour. You will greet guests, assist with check-in, and help with breakfast or dinner while ensuring a smooth stay.

Shifts cover evenings, weekends and busy periods. No prior hotel experience is required; if you enjoy helping people and staying calm under pressure, we’ll train you and support your career at Whitbread.