Guest Services Champion – Leisure Front Desk

Freedom Leisure; Yeovil; Vor Ort; GBP 10.000 - 13.000; Teilzeit

Benefits dieser Stelle

Company pension

Cycle-to-work scheme

Staff membership discount

Employee Assistance Programme

Financial advice

Annual leave

Training & development

Zusammenfassung

Freedom Leisure is seeking a friendly, customer-focused Receptionist to join our front-of-house team at one of our leisure centres. You will warmly welcome visitors, manage bookings and memberships, and deliver excellent service in a busy environment.

We offer 17.5 hours per week on a rota basis, with training provided and opportunities to grow within our charity leisure trust across England and Wales. Join us to help people feel welcome and supported every day.

Qualifikationen

• Previous experience in customer-facing roles in leisure or community services.
• Hospitality or retail experience preferred.
• Comfortable handling cash and payments.
• Willing to learn and develop within the role.

Aufgaben

• Welcome visitors warmly at reception.
• Handle enquiries, bookings and memberships in person, online and by phone.
• Operate booking, till and membership systems.
• Provide information on facilities, classes and promotions.
• Keep reception area tidy and well presented.
• Support events and centre activities.

Kenntnisse

Customer service

Till systems

Cash handling

Multitasking

Team player

Tools

Booking system

Membership system

Jobbeschreibung

Freedom Leisure is seeking a friendly, customer-focused Receptionist to join our front-of-house team at one of our leisure centres. You will warmly welcome visitors, manage bookings and memberships, and deliver excellent service in a busy environment.

We offer 17.5 hours per week on a rota basis, with training provided and opportunities to grow within our charity leisure trust across England and Wales. Join us to help people feel welcome and supported every day.