Front-of-House: Reception & Café Host (Barista Training)

Freedom Leisure; Rustington; On-site; GBP 8,900 - 11,000; Full time

Benefits offered by this job

Company pension

Cycle-to-work

Staff membership discounts

Employee assistance program

Staff shop discounts

Training & development

Insurance schemes

Job summary

Freedom Leisure operates over 130 centres across England and Wales, offering friendly reception and café services. We are seeking an enthusiastic Reception & Café Assistant to warmly welcome visitors and deliver excellent service in our front-of-house team.

In this 15-hour-per-week, 9-month temporary role, you will handle bookings, till transactions, and cafe service, while following safeguarding and health & safety policies.

Qualifications

• Passionate about delivering outstanding customer service.
• Comfortable using till systems and handling cash/card payments.
• Barista experience is desirable but training can be provided.
• Able to multitask and remain calm in a busy environment.
• A proactive, flexible and reliable team player.

Responsibilities

• Welcome all visitors with a smile in a friendly and professional manner.
• Handle enquiries, bookings and memberships face-to-face, online and by phone.
• Accurately operate booking, till and membership systems.
• Provide up-to-date information on centre facilities, classes and promotions.
• Maintain a tidy, inviting reception area and ensure high standards of presentation.

Skills

Customer service

Till systems

Barista skills

Multitasking

Team player

Job description

Freedom Leisure operates over 130 centres across England and Wales, offering friendly reception and café services. We are seeking an enthusiastic Reception & Café Assistant to warmly welcome visitors and deliver excellent service in our front-of-house team.

In this 15-hour-per-week, 9-month temporary role, you will handle bookings, till transactions, and cafe service, while following safeguarding and health & safety policies.