Guest Services Associate — Front Desk (Permanent)

Whitbread PLC; Lancashire; Hybrid; GBP 17,000 - 18,000; Full time

Benefits offered by this job

Permanent contract

Full training

Whitbread Benefits Card

Company pension

Shopping discounts

Travel discounts

Cinema discounts

Job summary

Whitbread PLC's Premier Inn Blackpool on Talbot Road is hiring a Ground Floor Team Member. You’ll greet guests, check them in, serve breakfast or dinner, and help make their stay smooth.

Shifts include evenings and weekends; this is a permanent contract with 10 guaranteed hours per week. No hotel experience is required—friendly people who stay calm under pressure and take initiative will thrive with full training.

Qualifications

• No prior hotel experience required.
• Friendly and helpful with guests.
• Able to stay calm when busy.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Maintain reception, restaurant and public areas
• Support teammates across the hotel when busy
• Ensure guests feel looked after from arrival to departure

Skills

Friendly

Calm under pressure

Initiative

Job description

Whitbread PLC's Premier Inn Blackpool on Talbot Road is hiring a Ground Floor Team Member. You’ll greet guests, check them in, serve breakfast or dinner, and help make their stay smooth.

Shifts include evenings and weekends; this is a permanent contract with 10 guaranteed hours per week. No hotel experience is required—friendly people who stay calm under pressure and take initiative will thrive with full training.