Guest Services Associate - Front Desk & Breakfast

Premier-Inn; Lancashire; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Fixed-term contract

Training from day one

Whitbread Benefits Card

Career development opportunities

Job summary

Premier Inn in Blackpool Bispham is seeking a Ground Floor Team Member to welcome guests, assist with check-in, and serve breakfast or dinner. You’ll help ensure guests have a smooth stay and be ready to answer questions.

This fixed-term role offers 24 hours per week, evenings and weekends, and a pay rate of up to £13.06 per hour. No hotel experience is required; training is provided to help you settle in quickly.

Qualifications

• No hotel experience required.
• Friendly and helpful attitude.
• Able to stay calm when busy.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or evening meals, including working behind the bar and serving alcoholic drinks.
• Answer questions and help solve problems.
• Keep reception, restaurant and public areas looking their best.
• Support teammates across the hotel when things get busy.
• Make sure every guest feels looked after from arrival to departure.

Skills

Customer service

People skills

Calm under pressure

Job description

Premier Inn in Blackpool Bispham is seeking a Ground Floor Team Member to welcome guests, assist with check-in, and serve breakfast or dinner. You’ll help ensure guests have a smooth stay and be ready to answer questions.

This fixed-term role offers 24 hours per week, evenings and weekends, and a pay rate of up to £13.06 per hour. No hotel experience is required; training is provided to help you settle in quickly.