Guest Services Associate – 24/7 Front Desk

Sydney House Chelsea; Greater London; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Service charge shared

Perkbox perks

Staff discount £50 B&B

Employee Assistance Programme

Free meals on duty

Job summary

Sydney House Chelsea is seeking a Hotel Guest Services Assistant on a 24 Hour Contract, paying £13.15 per hour. You will support daily hotel operations across Reception, Food & Beverage and Housekeeping, delivering exceptional guest experiences in a stylish Chelsea setting.

The role requires warmth, attentiveness, and the ability to manage multiple tasks while maintaining high standards of presentation and service. Benefits include service charge sharing and staff perks within our hotel group.

Qualifications

• Hospitality or customer service experience preferred.
• Flexible, detail‑oriented, proactive approach to hotel operations.
• Ability to assist across F&B, housekeeping and reception.

Responsibilities

• Assist breakfast service: set tables, reset for service.
• Maintain high service standards in the restaurant.
• Complete daily beverage and stock counts, rotate stock.
• Replenish beverages and glassware; check dates and stock.
• Ensure housekeeping hygiene: clean bedrooms, public areas, and shafts.

Skills

Guest services

Food service

Housekeeping

Reception

Job description

Sydney House Chelsea is seeking a Hotel Guest Services Assistant on a 24 Hour Contract, paying £13.15 per hour. You will support daily hotel operations across Reception, Food & Beverage and Housekeeping, delivering exceptional guest experiences in a stylish Chelsea setting.

The role requires warmth, attentiveness, and the ability to manage multiple tasks while maintaining high standards of presentation and service. Benefits include service charge sharing and staff perks within our hotel group.