Hotel Operations & Guest Services Assistant

Harri; Greater London; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Perkbox platform

Staff discounts 25% off F&B across our

Free meals on duty

Development pathways

Job summary

Sydney House Chelsea in London is seeking a Hotel General Assistant to support day-to-day hotel operations across reception, housekeeping and food & beverage, ensuring high standards and an excellent guest experience.

The role requires flexibility, strong communication and a proactive approach; staff perks include competitive pay, staff discounts, meals on duty, and opportunities for development.

Qualifications

• Hospitality experience preferred but not required.
• Excellent communication and guest service skills.
• Able to work early and late shifts.

Responsibilities

• Interact with guests in a professional and friendly manner.
• Assist reception with check-ins and guest requests.
• Support housekeeping with room readiness and cleanliness.
• Help in Food & Beverage service and buffet upkeep.
• Follow health and safety and hotel procedures.

Skills

Customer service

Communication

Flexibility

Attention to detail

Job description

Sydney House Chelsea in London is seeking a Hotel General Assistant to support day-to-day hotel operations across reception, housekeeping and food & beverage, ensuring high standards and an excellent guest experience.

The role requires flexibility, strong communication and a proactive approach; staff perks include competitive pay, staff discounts, meals on duty, and opportunities for development.