Guest Service Floor Lead | Flexible Hospitality Role

Scotsman; Glasgow; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

TRONC tips

Wagestream

Food & cinema discounts

Hotel and Apartment discounts

Scotsman Perks portal

Staff meals on duty

Flexible working

Career development

Refer a Friend

Job summary

The Scotsman Group is hiring a floor team member to join Scotland’s hospitality network. You will deliver consistently excellent customer service, set up, serve customers, liaise with kitchen staff and help with cleaning after service.

The ideal candidate has experience in a similar role, a great personality and enjoys working as part of a team in a social environment. Availability for evenings and weekends is required.

Qualifications

• Experience in a similar role.
• A great personality and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.

Responsibilities

• Providing consistently excellent customer service.
• Involvement in all aspects of service; setting-up, serving customers, liaising with kitchen staff and cleaning down after service.
• Promoting sales to ensure customer spend is maximised.

Skills

Customer service

Team player

Shift flexibility

Job description

The Scotsman Group is hiring a floor team member to join Scotland’s hospitality network. You will deliver consistently excellent customer service, set up, serve customers, liaise with kitchen staff and help with cleaning after service.

The ideal candidate has experience in a similar role, a great personality and enjoys working as part of a team in a social environment. Availability for evenings and weekends is required.