Floor Staff

Scotsman; Glasgow; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

TRONC tips

Wagestream

Food & cinema discounts

Hotel and Apartment discounts

Scotsman Perks portal

Staff meals on duty

Flexible working

Career development

Refer a Friend

Job summary

The Scotsman Group is hiring a floor team member to join Scotland’s hospitality network. You will deliver consistently excellent customer service, set up, serve customers, liaise with kitchen staff and help with cleaning after service.

The ideal candidate has experience in a similar role, a great personality and enjoys working as part of a team in a social environment. Availability for evenings and weekends is required.

Qualifications

• Experience in a similar role.
• A great personality and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.

Responsibilities

• Providing consistently excellent customer service.
• Involvement in all aspects of service; setting-up, serving customers, liaising with kitchen staff and cleaning down after service.
• Promoting sales to ensure customer spend is maximised.

Skills

Customer service

Team player

Shift flexibility

Job description

About Us:

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

The Role:

As a member of the floor team, your role will include:

• Providing consistently excellent customer service.
• Involvement in all aspects of service; setting-up, serving customers, liaising with kitchen staff and cleaning down after service.
• Promoting sales to ensure customer spend is maximised.

The Person:

The ideal candidate will have:

• Experience in a similar role.
• A great personality and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.

What We Offer:

As part of Scotsman Hospitality, you will have access to the following benefits that include:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.
• Refer a Friend Scheme.