Guest Service & Breakfast Host – Ground Floor

Premier-Inn; Keswick; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Whitbread Benefits Card – up to 60%.*

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Full training and support

Job summary

Premier Inn Keswick is seeking a Ground Floor Team Member to welcome guests, assist with check-in and serve breakfast or dinner. You’ll respond to questions, keep public areas tidy and support colleagues to ensure a smooth guest experience.

Shifts include evenings, weekends and busy periods. Full training is provided, with opportunities to develop skills across the hotel while delivering friendly, efficient service to every guest.

Qualifications

• Friendly and customer-oriented
• Able to stay calm under pressure during busy periods
• Willing to work evenings and weekends

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or dinner to guests
• Answer questions and help solve problems
• Keep reception, restaurant and public areas tidy and welcoming
• Support teammates across the hotel when busy
• Ensure guests feel looked after from arrival to departure

Skills

Customer service

Teamwork

Communication

Food service

Job description

Premier Inn Keswick is seeking a Ground Floor Team Member to welcome guests, assist with check-in and serve breakfast or dinner. You’ll respond to questions, keep public areas tidy and support colleagues to ensure a smooth guest experience.

Shifts include evenings, weekends and busy periods. Full training is provided, with opportunities to develop skills across the hotel while delivering friendly, efficient service to every guest.