Guest-Focused Restaurant Team Member (FT/PT)

Tim Hortons UK & Ireland Ltd.; Falkirk; On-site; GBP 12,000 - 15,000; Full time

Job summary

Tim Hortons UK & Ireland Ltd. in FK5 4HA is hiring Restaurant Team Members to deliver friendly, efficient service in a fast-paced setting. You will greet customers, help with bakery items, and contribute to a welcoming, Canadian-inspired atmosphere.

The role emphasizes guest experiences, adherence to Health & Safety standards, and working with a team to maintain cleanliness and product quality. If you enjoy energetic teamwork and helping guests, this permanent position offers an opportunity to

Qualifications

• Outgoing, guest-focused attitude and friendly manner.
• Able to deliver fast, accurate service to customers.
• Willingness to follow Health & Safety standards.
• Capable of working in a fast-paced team environment.

Responsibilities

• Welcoming every customer with a smile and friendliness.
• Delivering fast, friendly and accurate service.
• Refer difficult inquiries to a Manager when needed.
• Ensure food is prepared and stored to standards.
• Carry out temperature checks and record as per process.
• Complete daily and weekly cleaning schedules.
• Follow standards for product quality, speed and sanitation.
• Maintain workstations and kitchen areas clean and stocked.
• Report near misses, injuries and illnesses promptly.
• Follow PPE procedures as instructed.

Skills

Customer service

Interpersonal skills

Attention to detail

Teamwork

Job description

Tim Hortons UK & Ireland Ltd. in FK5 4HA is hiring Restaurant Team Members to deliver friendly, efficient service in a fast-paced setting. You will greet customers, help with bakery items, and contribute to a welcoming, Canadian-inspired atmosphere.

The role emphasizes guest experiences, adherence to Health & Safety standards, and working with a team to maintain cleanliness and product quality. If you enjoy energetic teamwork and helping guests, this permanent position offers an opportunity to