Guest-Focused Restaurant Team Member | Fast-Paced Service

Tim Hortons; Gloucester; Remote; GBP 12,000 - 18,000; Full time

Job summary

Tim Hortons is seeking enthusiastic Restaurant Team Members to join our growing UK team. This permanent, full-time role offers hourly pay in line with national minimum wage and opportunities for career progression as we expand across the UK.

You will welcome customers, deliver fast, friendly service and help maintain high standards of food preparation, cleanliness and teamwork in a fast-paced environment. Weekend availability is preferred.

Qualifications

• Customer service experience within a dynamic, fast-paced environment.
• Excellent communication skills with a strong focus on the customer.
• Flexibility to work a range of hours including early mornings, afternoons, evenings and weekends.

Responsibilities

• Welcoming every customer with a smile and being genuinely friendly at all times
• Delivering fast, friendly and accurate service to all customers
• Attempt to resolve simple customer enquiries and refer difficult enquiries to a Manager
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
• Carry out temperature checks and record as per company process
• Complete daily and weekly cleaning schedules as per cleaning chart
• Following standards for product quality, service speed, cleanliness and sanitation
• Adhering to restaurant performance standards for crew stations and shift directions
• Being aware of restaurant goals and targets; contribute to achieving them
• Maintain operational and kitchen areas to exceed cleanliness and comfort expectations including restocking
• Report all work-related near misses, injuries and illnesses promptly
• Follow procedures and wear PPE when instructed

Skills

Customer service experience

Communication skills

Flexible hours

Job description

Tim Hortons is seeking enthusiastic Restaurant Team Members to join our growing UK team. This permanent, full-time role offers hourly pay in line with national minimum wage and opportunities for career progression as we expand across the UK.

You will welcome customers, deliver fast, friendly service and help maintain high standards of food preparation, cleanliness and teamwork in a fast-paced environment. Weekend availability is preferred.