Guest-Focused Café Team Member

Tim Hortons; Chichester; Hybrid; GBP 14,000 - 17,000; Full time

Job summary

Tim Hortons is seeking a proactive Restaurant Team Member to join our UK team. You will help deliver a memorable guest experience, prepare bakery items, and support a fast-paced service environment in PO19 7WT.

You’ll be part of a growing brand of Canadian hospitality expanding across the UK, with hourly pay aligned to national minimum wage and plenty of opportunity to grow with us. A positive, energetic team player is essential.

Qualifications

• Previous customer service experience in a fast-paced environment.
• Strong communication skills, friendly and professional.
• Willingness to work varied shifts including mornings, afternoons, evenings and weekends.

Responsibilities

• Greet customers with a smile and provide friendly, helpful service.
• Deliver fast, accurate service to all customers.
• Resolve simple customer enquiries and refer difficult ones to a Manager.
• Ensure food prep and storage follow Health & Safety standards and audit requirements.
• Carry out temperature checks and record as per company process.
• Complete daily and weekly cleaning schedules as per cleaning chart.
• Follow standards for product quality, service speed, cleanliness and sanitation.
• Adhere to restaurant performance standards for stations and shift directions.
• Be aware of restaurant goals and contribute to achieving them.
• Maintain clean and stocked workstations and kitchen areas.
• Report any injuries, near misses or illnesses promptly.
• Follow PPE guidelines where required.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Tim Hortons is seeking a proactive Restaurant Team Member to join our UK team. You will help deliver a memorable guest experience, prepare bakery items, and support a fast-paced service environment in PO19 7WT.

You’ll be part of a growing brand of Canadian hospitality expanding across the UK, with hourly pay aligned to national minimum wage and plenty of opportunity to grow with us. A positive, energetic team player is essential.