Guest Experience Crew Member

Tim Hortons UK & Ireland Ltd.; Greater London; Vor Ort; GBP 12.000 - 17.000; Vollzeit

Zusammenfassung

Tim Hortons UK & Ireland Ltd. in London is seeking Restaurant Team Members to join a growing brand and provide exceptional guest experiences in a fast-paced environment.

You will be the first point of contact for guests, helping with bakery items and beverages, and you will work flexible hours including mornings, afternoons, evenings and weekends. Hourly pay is in line with National Minimum Wage, with opportunities to grow within the company.

Aufgaben

• Welcoming every customer with a smile and being genuinely friendly at all times
• Delivering fast, friendly and accurate service to all customers
• Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
• Carry out temperature checks and record as per company process
• Complete daily and weekly cleaning schedules as per cleaning chart
• Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
• Adhering to restaurant performance standards for crew stations and as per shift manager directions
• Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
• Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations
• Report all work related near misses, injuries and illnesses as soon as possible
• Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed.

Jobbeschreibung

Tim Hortons UK & Ireland Ltd. in London is seeking Restaurant Team Members to join a growing brand and provide exceptional guest experiences in a fast-paced environment.

You will be the first point of contact for guests, helping with bakery items and beverages, and you will work flexible hours including mornings, afternoons, evenings and weekends. Hourly pay is in line with National Minimum Wage, with opportunities to grow within the company.