Guest-Focused Restaurant F&B Assistant

Stanley House Hotel and Spa; Blackburn; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

50% F&B discount

Bed & Breakfast stays

Employee assistance programme

Training and development

Job summary

Stanley House Hotel & Spa, nestled in Mellor, Lancashire, invites applications for a friendly Restaurant Food & Beverage Assistant. You’ll deliver attentive service in a busy, guest-facing setting and help ensure memorable dining experiences for our guests.

You'll join a welcoming team with flexible hours, including evenings and weekends, and enjoy staff benefits, discounts and development opportunities as part of leaf HOSPITALITY.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work as part of a team in a fast-paced hospitality environment.
• Passion for delivering guest-centric service.

Responsibilities

• Deliver friendly, professional and attentive service within the restaurant.
• Welcome guests and help create a positive dining experience.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks in line with company standards.
• Maintain knowledge of menus, promotions and products.
• Respond to guest enquiries professionally and promptly.
• Prepare and maintain restaurant areas to a high standard.
• Process payments and transactions accurately.
• Follow food safety and company procedures at all times.
• Collaborate with colleagues to deliver exceptional guest experiences.

Skills

Communication

Teamwork

Hospitality

Customer service

Job description

Stanley House Hotel & Spa, nestled in Mellor, Lancashire, invites applications for a friendly Restaurant Food & Beverage Assistant. You’ll deliver attentive service in a busy, guest-facing setting and help ensure memorable dining experiences for our guests.

You'll join a welcoming team with flexible hours, including evenings and weekends, and enjoy staff benefits, discounts and development opportunities as part of leaf HOSPITALITY.